FAQ
Shipping
At the moment we ship to Canada and USA only.
Your order will be processed within 1-2 business days. Normally it takes 2-4 business days for the shipment to be delivered.
Delivery details will be provided in your confirmation email.
We use two carriers.
Within Canada we use Canada Post, and orders to the US we use FedEx
All orders will be provided a tracking number.
All orders will ship from Ontario, Canada. We do not outsource our shipping. This way, we avoid any delay and your item will get to you sooner.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Please see our Return Policy
Almost all products have 1-2 year manufacturer warranty.
At WiseTech, we stand behind our service. We offer 30 days warranty.
If you receive an item that is defective. Please contact us right away and we will assist you.
We have partnered with CPS Central to offer Accidental Protection
Some of the benefits to purchase Extended Warranty
• Full Coverage from Date of Purchase
• 100% Parts and Labor Coverage
• Includes Accidental Damage
• Includes Free Shipping
For more information about the Extended Warranty click here
Payment
No, applying for any PayBright payment option has no impact on your credit score.
For more information, please visit help.paybright.com.
Other
You can contact us through our contact page! We will be happy to assist you.
Still need Help?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.